Why do we have a Privacy Policy?

We are committed to protecting your right to privacy. In keeping with that commitment, we are providing you with details about the information we collect while you visit our web site or do business with us.

When you visit our site

Our site uses cookies to store information about your online order during the checkout process. These cookies are harmless, they simply allow our servers to maintain custom settings and items in your shopping cart while you browse.

When you request more information

You are automatically placed on our mailing list when you submit a request for information or quotation. In addition to receiving information, you may occasionally receive special mailings from us. To remove your name from our mailing list, please send an e-mail to mailing@threespires.co.uk or call us on 00 +44 (0) 845 201 2607.

When you place an online order with us

To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process subsequent orders more quickly. On occasion we may notify our customers about our offers. We will never share your mailing address with other companies. To remove your name from our mailing list, please send an e-mail to mailing@threespires.co.uk or call us on 00 +44 (0) 845 201 2607.

When you choose to receive e-mail from us

From time to time you may receive e-mailed information about our products, promotions, and services. In addition to receiving e-mail from us, you may occasionally receive special mailings from us and/or from reputable companies whose products may be of interest to you. To remove your name from our e-mail list, send an e-mail to mailing@threespires.co.uk. For your convenience, we include instructions to unsubscribe at the bottom of every promotional e-mail we send.

When you click on a link in our e-mail communications:

In order to create a better electronic community, we may collect specific user profile information, such as the referring URL. This information is used to identify broad demographic trends that may allow us to provide you with information tailored to your interests. You will not be personally identified from this information.

When you request a log-in name

You can choose a log-in name and password when you place an order online. This will enable online order tracking and allow us to save your customer information so you won't have to re-enter it every time you place an order. Before you choose a log-in name, you must provide us with your name, mailing address, and e-mail address. We use this information to authenticate your identity whenever you request access to these special online services.

Web Hosting customers need a log-in name and password to access their Web Hosting Account Control Panel. The information we require to generate your username and password will be collected from you during the order stage. This information allows us to quickly process orders and provide an efficient customer service.