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control panel support

 


Frequently Asked Questions

 

The following are the most commonly asked questions about our web hosting Control Panel.

 

Browse our Knowledge Base Articles
Request Technical Support

 

Note: Users on our older hosting accounts will find their support information here

 

 

CPanel
What is CPanel ?
Logging on
Logging out
 
General Server Information
Server Curent Status
 
E-Mail Information
E-Mail Overview
Reading your e-mail
NeoMail summary
Horde summary
SquirrelMail summary
Configuring Outlook Express to read e-mail
Changing the password of an e-mail account
Deleting an e-mail account
Setting your default e-mail address
Altering your Mail Exchanger (MX Entry) setting
 
E-Mail Autoresponders & E-Mail Filters
Editing an autoresponder
Deleting an autoresponder
Deleting an e-mail filter
Deleting an e-mail forwarder
 
Mailing Lists
Editing a mailing list
Deleting a mailing list
 
Spam Filtering
Spam Assassin
Configuring Spam Assassin
Enabling or disabling the Spam Box
Disabling Spam Assassin
Tracing an e-mail address
 
MySql Databases
MySQL Overview
Removing a database
Creating a MySQL user
Removing a user
Grant a user's permissions to a MySQL database
Removing a user's permissions
phpMyAdmin
 
SSH Shell / Telnet Access
SSL Shell/Telnet access
 
 
 
 
Account Password
Change Main Account Password
 
Parked Domains / Addon Domains
Parked Domains
Deleting a parked domain
Addon Domains
Deleting an addon domain
 
FTP (File Transfer Protocol)
FTP Manager Overview
Adding an FTP account
Changing the password on an FTP account
Deleting an FTP account
Setting Anonymous FTP access
Removing Anonymous FTP access
Adding an Anonymous FTP message
Controlling FTP sessions
 
File Manager
File Manager Overview
Creating a new folder
Uploading files in File Manager
Creating a new file
Editing a file
Editing a file using the HTML Editor (IE6 only)
Renaming a file or folder
Changing file/folder permissions
Deleting a file or folder
Restoring an item from the Trash
Emptying the Trash
 
Disc Usage
Disk Space Usage
 
Backup Tool
Backup Overview
Generating a backup
Restoring your web site from a backup
 
Password Protected Directories
Password protect directories Overview
Adding an authorised user
Changing an authorized user's password
Removing an authorized user
Removing password protection
 
Custom Error Pages
Custom Error pages
 

 

 

 

 
 
Username
Password
 
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