| A POP3 mailbox is essentially
a password protected area on our server in which you store
your mail. POP3 mailboxes can be created and configured using
the Mailboxes page. The number of mailboxes you can create
depends on your hosting plan.
How to Create a new Mailbox
To create a mailbox click 'Create Mailbox' on the Mailboxes
page. On the following screen enter the name for the mailbox,
this is the part of the email address before the @ sign which
should be no more than 20 characters long and may consist
of lower case letters, numbers and '.' only. Enter a password
to be used to access this mailbox which should be between
5 and 20 characters long and may consist of letters and numbers
only. Click 'Create Mailbox' to create this mailbox on the
system.
Changing A Mailbox Password
To change the password that is used to access a mailbox, click
the 'Change Password' link corresponding to the mailbox in
the listing on the Mailboxes page. Enter a new password which
should be between 5 and 20 characters long and may consist
of letters and numbers only. Click 'Change Password' to update
the mailbox password.
Deleting A Mailbox
To delete a mailbox, click the 'Delete' link corresponding
to the mailbox in the listing on the Mailboxes page. You will
be asked to confirm this action before the mailbox is actually
deleted. On confirmation the mailbox including its contents
will be erased from the system.
Accessing A Mailbox
To collect email from a POP3 account you need to configure
your email program correctly. The settings you need to configure
are as follows.
Field |
Description |
| Incoming (POP) Server |
pop.threespires.co.uk
Outgoing (SMTP) Server: use the SMTP mail server of the
Internet Service Provider (ISP) that you use to connect
to the Internet. This information can usually be found
on your ISP's web site or by contacting their support
department.
If your Internet access provider does not have an SMTP
mail server for you to use, you can send mail through
our SMTP server shown above provided your mail client
supports SMTP authentication, authenticate with your
mailbox username and password.
|
| Username |
The username for a mailbox can be obtained from the
Mailboxes page |
| Password |
The password you specified when creating the mailbox
|
| From Address |
This is the address shown in the 'from' field of messages
that you send. You should specify your new email address
at your domain (i.e. yourname@domain.co.uk) here in order
to present the most professional image. |
How you configure these settings in your mail client will
vary slightly depending upon which program you are using.
Consult the documentation for your email software for more
information.
In circumstances where you do not have access to your mail
client, you can use our web based email service at http://webmail.threespires.co.uk.
Login with your normal mailbox username and password.
Notes On Mailboxes
Please be aware that as part of our system maintenance procedures,
designed to ensure continuous provision of high quality service,
we may delete read messages that are in excess of 1 month
old and unread messages that are in excess of 3 months old
from your mailbox.
Getting Further Help
Should you encounter difficulties, additional documentation can be obtained
at any time via the help files located in your Control
Panel. If you are still unable to resolve the problem please contact
our Support Team.
Please Note: This help file does not apply to our
oscommerce hosting accounts.
For detailed oscommerce hosting technical support documentation
please read the help files in the hosting control panel. |
