Multiple Recipient Addresses (MRAs) route email messages to more than one email mailbox. MRAs can be created and configured on your account via the MRA page.

Creating An MRA
Click 'Create MRA' on the MRA page. Enter the alias, the part of the email address before the @ sign, on which you wish to create an MRA into the text box. Click 'Create MRA', your MRA will be created. Any message sent to this address will be received by all recipients of the MRA.

Managing Recipients
Click the corresponding 'Recipients' link for the MRA you wish to configure in the listing on the MRA page. To add a recipient, click 'Add Recipient', select the recipient from the drop down list and click 'Add Recipient'. To remove a recipient click the corresponding 'Delete' link for the recipient in the listing, you will be asked to confirm the action before the recipient is actually removed.

Deleting An MRA
Click the 'Delete' link for the MRA on the MRA page. You will be asked to confirm the action before the MRA is actually deleted. On confirmation the MRA will be deleted from the system.

Note that only mailboxes on our servers may be a recipient on an MRA, external email addresses are not permitted. This is to prevent our network from being abused through unsolicited commercial email (UCE).

Getting Further Help
Should you encounter difficulties, additional documentation can be obtained at any time via the help files located in your Control Panel. If you are still unable to resolve the problem please contact our Support Team.

Please Note: This help file does not apply to our oscommerce hosting accounts.

For detailed oscommerce hosting technical support documentation please read the help files in the hosting control panel.