web design

oscommerce

my cart

home

Account Activation Notice
Once your Three Spires Web Hosting account is set up you will receive an account activation notice by email, if you have not received yours yet, please contact us before continuing. Your account activation notice contains the username and password that you will need to use our services. Please keep this information safe and have it to hand when contacting us.

Online Control Panel
Central to all our our hosting plans is the control panel, from which you can manage all aspects of your account. The control panel can be found here, login with the username and password included in your account activation notice. The control panel also contains detailed technical support information.

E-mail Accounts
When your new hosting account is activated no E-mail accounts are configured. You can create and configure mailboxes and change your E-mail routing options via your control panel. Detailed instructions for setting up E-mail accounts and configuring Outlook Express can be found here and also the help documents in the online control panel.

Web Site Files & Transfers
You upload your web site files by connecting to the FTP server shown in your account activation notice. Using an FTP client, login with your main username and password. The 'home page' of your website should be named 'index.htm or index.html' An excellent FTP client can be found here

Getting Further Help
Should you encounter difficulties, additional documentation can be obtained at any time via the help files located in your Control Panel. If you are still unable to resolve the problem please contact our Support Team.

Please Note: This help file does not apply to our oscommerce hosting accounts.

For detailed oscommerce hosting technical support documentation please read the help files in the hosting control panel.